Frequently asked

Our jewelry is made from 316L stainless steel, chosen for its durability, water resistance, and everyday comfort. Some pieces also use titanium depending on the model.

No. Our pieces are designed for daily wear. They are water-resistant and do not rust under normal use.

Yes. We use a PVD coating that is far more durable than standard plating and better suited for everyday wear.

Yes. Our jewelry is made for daily wear. To preserve the finish as long as possible, simply avoid frequent contact with harsh chemicals.

Yes. All our pendants comes with a twisted rope chain, the Solera.

You can adjust the length and width of the base chain. You can also add another chain style based on your needs.

You personalize your piece directly on the website. Depending on the product, you can add text, a date, or a visual and preview the result before completing your order.

Yes, but only through the configurator. Logo engraving is not done directly from a standard product page. You need to use the configurator to upload your image and adjust the result.

Yes. The engraving is laser-made and designed to last over time.

Yes. Each piece can carry a name, date, word, memory, or meaningful symbol. It is not standard jewelry — it is personal.

Yes. Shipping is free, with no minimum purchase.

Orders are usually shipped within 1 to 3 business days. Delivery times then vary depending on the destination.

Yes. A tracking number is sent automatically as soon as your order ships.

Contact us and we’ll take care of it. We’ll help resolve the situation quickly.