Shipping Policy

Last updated: December 29, 2025

We offer FREE SHIPPING on all orders, with no minimum purchase required.

This Shipping Policy explains how orders are processed and delivered.

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Order Processing

Products in stock are processed within 1 to 3 business days, including weekends and holidays.

Special order products (inventory = 0) require additional production time and are processed within 7 to 10 business days before shipment.

Personalized or custom-made products may also require additional processing time.

You will receive a confirmation email with tracking information once your order has shipped.

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Shipping Locations

We currently ship to:

• Canada

• United States

• International destinations

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Shipping Times (after processing)

Estimated delivery times are:

• Canada & United States: 2 to 3 business days

• International: delivery times may be longer depending on destination and customs processing

Delivery times are estimates only and may vary due to carrier delays, customs, weather, or other factors beyond our control.

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Shipping Cost

Shipping is 100% FREE for all orders.

No shipping fees will be added at checkout.

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Customs and Duties

For international orders, customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country.

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Lost or Delayed Packages

We are not responsible for delays caused by shipping carriers.

If a package is lost in transit, please contact us at:
info@mustbisteel.com

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Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to an incorrect address provided by the customer.

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Contact

For any questions regarding shipping, please contact us at:
info@mustbisteel.com