Skip to content

YOUR CART

0

Your cart is empty

Privacy policy

Privacy Policy

Last updated: December 29, 2025

Mustbi Steel operates this website and online store. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website.

By using our Services, you agree to the practices described in this policy.


Personal Information We Collect

We collect the information necessary to process your orders and provide our services, including:

  • Name, billing and shipping address, phone number, and email address

  • Payment information (processed securely by Shopify and payment providers)

  • Order history and transaction details

  • Account information (if you create an account)

  • Communications with us (emails or support requests)

  • Device and usage information (IP address, browser, cookies, and site activity)


How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Provide customer support

  • Manage your account and preferences

  • Improve our website and services

  • Send order confirmations and service-related communications

  • Send marketing emails (only if you consent; you may unsubscribe at any time)

  • Prevent fraud and ensure security

  • Comply with legal obligations


Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

  • Shopify (our e-commerce platform)

  • Payment processors

  • Shipping and fulfillment providers

  • Marketing and analytics services

These providers use your information only to perform services on our behalf and in accordance with their own privacy policies.

We do not sell your personal information.


Shopify

Our store is hosted on Shopify. Shopify processes your personal information in order to provide and improve its services.
For more information, please review Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy


Cookies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content.
You can disable cookies in your browser settings if you wish.


Data Retention and Security

We retain your personal information only as long as necessary to fulfill our services and comply with legal requirements.
We take reasonable security measures to protect your personal data, but no method of transmission over the Internet is 100% secure.


Your Rights

Depending on your location (including Canada and Québec), you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent to marketing communications

To exercise these rights, contact us at the email below.


Children’s Privacy

Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from children.


International Transfers

Your information may be stored and processed outside your country through Shopify and its service providers. Appropriate safeguards are applied as required by law.


Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.


Contact

For any questions about this Privacy Policy or your personal information, please contact us at:

info@mustbisteel.com