Terms of service
Terms of Use (Terms of Service)
Last updated: December 29, 2025
These Terms of Use govern your access to and use of the Mustbi Steel website and services. By visiting our site or purchasing from us, you agree to be bound by these Terms of Use and by our Privacy Policy and Return & Warranty Policy.
If you do not agree to these Terms, you may not use our Services.
1. General Conditions
By using this website, you confirm that you are at least the age of majority in your jurisdiction or that you have given consent for a minor dependent to use this site.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products and Services
We make every effort to display product descriptions and images as accurately as possible. However, we do not guarantee that colors, finishes, or product details displayed on your device will be exact.
All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
3. Pricing and Payments
All prices are listed in the applicable currency and may be changed at any time without notice.
We reserve the right to refuse or cancel any order for any reason, including but not limited to:
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product availability
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errors in pricing or product descriptions
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suspected fraud
Payment must be completed before an order is processed and shipped.
4. Orders and Cancellations
Orders may only be cancelled within the time limits stated in our Return & Warranty Policy.
Personalized or custom-made products cannot be cancelled once production has begun.
5. Shipping and Delivery
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.
Risk of loss transfers to the customer once the order is handed over to the carrier.
6. Returns and Warranty
Returns and warranty claims are governed by our Return & Warranty Policy, which forms part of these Terms of Use.
Please refer to that policy for full details.
7. Intellectual Property
All content on this website, including but not limited to:
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logos
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text
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images
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product designs
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graphics
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videos
is the property of Mustbi Steel and may not be copied, reproduced, distributed, or used without prior written permission.
8. User Conduct
You agree not to use this website for:
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unlawful purposes
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transmitting viruses or malicious code
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violating any laws or regulations
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infringing on intellectual property rights
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harassing or abusing others
Any violation may result in termination of access to our Services.
9. Limitation of Liability
To the fullest extent permitted by law, Mustbi Steel shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
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the use of our website
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the purchase or use of our products
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any service interruption
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errors or omissions in content
All products are used at the customer’s own risk.
10. Indemnification
You agree to indemnify and hold harmless Mustbi Steel from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.
12. Privacy
Your use of the Services is also governed by our Privacy Policy.
13. Changes to These Terms
We reserve the right to update or modify these Terms of Use at any time. Changes will take effect once posted on this page with an updated date.
14. Governing Law
These Terms of Use shall be governed and interpreted in accordance with the laws of Canada and the Province of Québec, without regard to conflict of law principles.
15. Contact Information
For any questions regarding these Terms of Use, please contact us at:
